Terms of Service

Last updated: February 2026

These Terms of Service ("Terms") govern your access to and use of the website and services provided by Intellova Pty Ltd ("Intellova", "we", "us", or "our"). By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our services.

1. Description of Services

Intellova provides a software-as-a-service (SaaS) data integration platform that connects to various business applications — including CRMs, accounting systems, and other SaaS tools — and consolidates data into a single unified database. The specific features available to you depend on the service plan you subscribe to.

2. Eligibility

You must be at least 18 years of age and have the legal capacity to enter into a binding agreement to use our services. If you are using our services on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.

3. Account Registration

To access certain features of our services, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorised use of your account.

4. Your Data

You retain all ownership rights to the data you submit to or process through our platform ("Customer Data"). By using our services, you grant Intellova a limited, non-exclusive licence to access, use, and process your Customer Data solely for the purpose of providing the Service. We will not access, use, or disclose your Customer Data except as necessary to provide the services, as permitted by our Privacy Policy, or as required by law.

You are responsible for the accuracy, quality, and legality of Customer Data and for ensuring you have all necessary rights and consents to transfer it to the Service.

5. Connected Data Sources and Third-Party Services

The Service connects to third-party applications and platforms on your behalf. You acknowledge and agree that:

• You are solely responsible for maintaining valid accounts and subscriptions with your Connected Data Sources.
• Intellova is not responsible for the availability, accuracy, or completeness of data from third-party platforms.
• Changes made by third-party providers to their APIs, terms, or data structures may affect the Service, and Intellova is not liable for such changes.
• You must comply with each Data Source's terms of service when using Intellova to access data from that source.

6. Acceptable Use

You agree not to:

• Use our services for any unlawful purpose or in violation of any applicable law.
• Attempt to gain unauthorised access to any portion of the services, other accounts, or systems connected to our services.
• Interfere with or disrupt the integrity or performance of our services.
• Upload, transmit, or distribute any viruses, malware, or other harmful code.
• Use our services to store or transmit any content that infringes the intellectual property rights of any third party.
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of our platform.

7. Intellectual Property

All content, features, and functionality of our website and platform — including but not limited to text, graphics, logos, icons, images, software, and the compilation thereof — are the exclusive property of Intellova or its licensors and are protected by Australian and international copyright, trademark, patent, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our services without prior written consent from Intellova.

8. Privacy

Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using our services, you consent to the practices described in our Privacy Policy.

9. Fees and Payment

Certain features of our services may require payment of fees. All fees are quoted in Australian Dollars (AUD) unless otherwise stated. You agree to pay all applicable fees in accordance with the pricing and payment terms presented to you at the time of purchase. We reserve the right to change our pricing at any time, provided that we give you reasonable notice of any price increase before it takes effect.

10. Disclaimer of Warranties

Our services are provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our services will be uninterrupted, error-free, or completely secure. Nothing in these Terms is intended to exclude or limit any consumer guarantees under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010) that cannot be lawfully excluded.

11. Limitation of Liability

To the maximum extent permitted by law, Intellova and its directors, employees, partners, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, data, use, goodwill, or other intangible losses, arising out of or in connection with your access to or use of (or inability to access or use) our services.

This limitation of liability does not apply to the extent prohibited by applicable law, including the Australian Consumer Law.

12. Indemnification

You agree to indemnify, defend, and hold harmless Intellova and its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your access to or use of our services, your violation of these Terms, or your infringement of any intellectual property or other right of any person or entity.

13. Termination

We may suspend or terminate your access to our services at any time, with or without cause, and with or without notice. Upon termination, your right to use our services will cease immediately. All provisions of these Terms that by their nature should survive termination shall survive, including without limitation ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Queensland, Australia, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in Queensland, Australia, for the resolution of any disputes arising out of or relating to these Terms or your use of our services. Nothing in these Terms limits any rights you may have under the Australian Consumer Law.

15. Changes to These Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by posting the updated Terms on this page with a revised "Last updated" date. Your continued use of our services after the posting of changes constitutes your acceptance of such changes.

16. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

17. Contact Us

If you have any questions about these Terms of Service, please contact us at hello@intellova.com.au.